All orders placed on lingskincare.shop will be processed within 5 to 7 business days. You will receive an order confirmation email and a separate shipping confirmation email once your order has shipped with tracking information for you to follow along for updates.

Free domestic shipping on orders over CHF 120.

Standard Flat shipping costs is CHF 5.99.

Expedited shipping and delivery is an option that offers faster shipping speeds compared to standard shipping options. Expedited shipping rates are calculated based on the distance from our facilities to your shipping address. The processing time still applies to orders with expedited shipping. Once shipped, your order will arrive within the expedited time frame. 

Package Protection can be added to any order for ease of mind with Delivery Guarantee. With Package Protection, your package is protected from loss, damage, and theft. Adding Package Protection is highly recommended, especially during the peak holiday season. If you choose to opt-out, LING Skincare is not responsible for lost, damaged, or stolen packages. 

For all shipping inquiries and shipment issues, please contact our order support team at info@lingskincare.shop with your name and order number, and we will look into it for you.